Instead, the outcry concerned the airline changing the way it plans to reward its customers. Like most airline loyalty ...

British Airways has defended changes to its loyalty ... “The focus for this is making sure we have a loyalty scheme that ...

British Airways has improved the new rules for its loyalty programme after the airline ... such as free lounge access via the rewards scheme. This week, British Airways announced it would reintrod ...

BRITISH AIRWAYS has backtracked on some of the controversial changes to its loyalty programme, that were introduced after Christmas. The airline made headlines when it first touted the revamp of ...

British Airways chief commercial officer Colm Lacy ... “The focus for this is making sure we have a loyalty scheme that rewards people for the right behaviours.” Mr Lacy said “one of the ...

British Airway's loyalty scheme has been around for over 40 years, but the last few months have seen some major shakeups. The name changed from the Executive Club to simply British Airways Club ...

British Airways is set to launch major changes ... Nobody said, "Please make the loyalty scheme completely unachievable for most of your members." What many of us have said is that the lounges ...

British Airways is making changes to its loyalty ... “The focus for this is making sure we have a loyalty scheme that rewards people for the right behaviours.” Mr Lacy said “one of the ...

“The focus for this is making sure we have a loyalty scheme that rewards people for the right behaviours.” A British Airways is changing its loyalty scheme (James Manning/PA) Mr Lacy said ...