Specifically, AT&T’s new “Guarantee” promises customers that if they lose phone service for more than an hour, or lose fiber connectivity for 20 minutes, the company will credit the customer ...

Cellular service was spotty nationwide Thursday morning, with many AT&T customers reporting a total outage that left them unable to connect to the internet or place phone calls.. While it’s ...

"We have restored wireless service to all our affected customers," AT&T said in a statement released just after 3:00 p.m. EST. "We sincerely apologize to them," they added.

AT&T said Thursday morning that the company is experiencing a cellular outage that began before dawn and affected phone service across the country. The outage began around 4 a.m. ET, but AT&T did ...

AT&T's service suffered a national outage on Thursday, beginning at about 3:30 a.m. ET, according to Downdetector. Just before 2 p.m. ET, ...

The large-scale service outage that impacted tens of thousands of AT&T customers on Thursday was reportedly caused by a faulty software update, and not by a cyberattack.

AT&T has not said exactly how widespread the outage was, but it appeared to have affected users across the country, with most reports being concentrated in major cities, including Atlanta, New ...

AT&T users Tuesday reported system outages that, in some cases, impacted 911 services. ... AT&T CUSTOMERS HIT WITH NATIONWIDE SERVICE ISSUE.

Cricket Wireless also had over 13,000 outages. “Some of our customers are experiencing wireless service interruptions this morning. We are working urgently to restore service to them," AT&T said ...

Some AT&T users can’t make calls or texts, but Verizon and T-Mobile are unaffected. We VERIFY what to know about 911 calls, SOS only messages and solar flares. Skip Navigation.

AT&T says it will give affected customers $5 each to compensate for last week's cellphone network outage that left many without service for hours.(AP Photo/David Zalubowski, File) AP By Mark Heim ...