The Grit X2 Pro and Vantage V3 just got smarter with better navigation, extended battery life, and new personalisation ...

There’s no doubt a multi level auto attendant can simplify call routing — but is it worth the investment? Learn everything ...

Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

A voice over IP (VoIP) service can boost your call quality and save you money compared with a traditional landline. These are ...

Computer Science and Engineering remain among the most sought-after fields worldwide, offering lucrative career prospects, as ...

Map and cloud giants collaborate to help automakers develop software that hinges on accurate location technology.

A total of 11 states have now declared emergency due to winter weather in the last week. Also: I-17 closures planned for Jan.

The Health Secretary told MPs he believes in ‘different courses for different horses’ as the Government announced new targets ...

CES attendees will be able to try the new groundbreaking AI software firsthand - with the ability to experiment with in-vehicle ordering from a range of restaurants integrated into SoundHound's ...

When a virtual private network is not able to give you the protection you need, try these alternatives to VPNs that give you ...

Microsoft Excel is a spreadsheet software with legions of fans. Learning Excel and its functions and formulas can be tricky, ...

US Mercedes-Benz EV drivers will be able to charge their cars at over 20,000 Tesla Superchargers in the US and Canada.