We at the MarketWatch Guides team personally tested the Microsoft Dynamics 365 CRM and the Salesforce CRM to gain hands-on experience with the top CRM features. We also interviewed industry ...

The integration of Microsoft Copilot into Dynamic 365 Guides brings generative AI to this mixed reality solution. Copilot for Dynamics 365 Guides transforms frontline operations, putting AI in the ...

“The moment a call is ramped up to an agent, AI can guide the conversation ... John Doyle, Senior Director Product Marketing, Microsoft As the agent takes over the call, AI-powered Copilot in Dynamics ...

Any MCT can submit a pull request to the code or content in the GitHub repro, Microsoft and the course author will triage and include content and lab code changes as needed. You can submit bugs, ...

ground them in organizational data like SharePoint or Dynamics 365, teach them skills such as creating support tickets or ...

Did you have trouble accessing Microsoft 365 earlier today? You weren't alone. The site was down for thousands of people, according to outage tracker DownDetector. At the peak at around 9 AM ET ...

Microsoft has unveiled a comprehensive set of updates for Microsoft 365 Copilot, designed to transform productivity and streamline workflows through ...

ground them in organizational data like SharePoint or Dynamics 365, teach them skills such as creating support tickets or responding to e-mails, then deploy them across Microsoft 365, including within ...