Enforcement of in-store policies often falls to front-line workers. The union that advocates for their interests wants them to have more input. The union that represents more than 11,000 Starbucks baristas is responding to the coffee chain’s controversial new code of conduct,

Starbucks updated thier Coffeehouse Code of Conduct across North American locations. The biggest change? No more Open Door Policy. Is this a sign of DEI changes?

Starbucks is reversing their open-door policy, now requiring patrons to make a purchase before sitting in their stores or using the restrooms.