Regardless of you're feelings on the topic, AMC is now ensuring that when moviegoers view showtimes, they're fully aware of ...

Industry leader AMC Theatres is reversing course and joining its rivals on July 1 in adding regular ads to its pre-movie ...

American Airlines recently announced the formation of its Customer Experience Advisory Board, led by AA’s chief customer officer, Heather Garboden. CX is now in the C-suite.

Read more on Customer experience or related topics Marketing, Strategy and Marketing industry A version of this article appeared in the January–February 2020 issue of Harvard Business Review. RM ...

The enhanced solution now delivers a true omnichannel experience, adapting to customer needs and preserving context across voice and digital channels, so customers can resolve issues more ...

Of those, more than half said they were extremely or very upset by the experience, and a third reported feeling anxious, betrayed, or sad about it, according to the 2017 Customer Rage Study ...

Albuquerque bus driver speaks out on her experience of safety issues on Central route by: Bianca Hoops. Posted: Jun 4, 2025 / 06:56 PM MDT. Updated: Jun 5, 2025 / 11:42 AM MDT.

AMC responded to news today that they're running more ads before movies. Essentially, it doesn't impact moviegoing, according to the chain.

On Tuesday, Bloomberg reported that AMC Entertainment Holdings Inc. (NYSE:AMC) reversed its stance on pre-movie commercials and reached an agreement with National CineMedia Inc.

When you call customer support, you’re often greeted by a familiar script, “Thank you for calling. Press 1 for billing. Press 2 for technical support. Press 3 to hear these options again.” You listen ...