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JetBlue topped the chart in customer satisfaction for its business/first class cabins, and was second-best in the survey for its premium economy and standard economy product. Delta Air Lines ...
Atlanta-based Delta Air Lines ranked No. 2 among U.S. airlines in the customer satisfaction study, tied with JetBlue. Dallas-based Southwest Airlines took the No. 1 spot, stepping ahead of Alaska ...
Airline passengers have revealed that JetBlue, Delta Air Lines and Southwest provide the highest customer satisfaction rate. The study analyzed seven core elements: airline staff, digital tools ...
and they've named the airlines that provide the highest customer satisfaction ahead of the busy summer travel season. JetBlue, Delta Air Lines, and Southwest each ranked highest in overall ...
JetBlue, Delta, Alaska and Southwest all saw high marks in customer satisfaction. Consumer confidence in airlines is at its lowest level since the pandemic and domestic air passenger volume is ...
Airline satisfaction ratings among first/business class passengers This year, JetBlue Airways overtook Delta Air Lines in the first/business class category, taking the top spot in customer ...
Overall rankings show JetBlue Airways ranking the highest for first/business class satisfaction, followed by Delta Air Lines and Alaska Airlines. Delta won the customer satisfaction survey in the ...
A new study shows a decline in customer satisfaction with airlines and other travel businesses, according to the American Customer Satisfaction Index. The decreased satisfaction comes amid a drop ...
The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...
This year, JetBlue Airways overtook Delta Air Lines in the first/business class category, taking the top spot in customer satisfaction with a score of 738 out of a scale of 1,000 points.