We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

Verizon Communications Inc (NYSE:VZ). unveiled a multi-pronged overhaul of its consumer services Monday, debuting a suite of artificial intelligence-driven tools, retail expansions, and live agent ...

On July 8, Magenta Status is gaining a new perk: T-Mobile is partnering with DoorDash to give customers on the most popular plans DashPass service free for a year. Eligible customers can claim the ...

During the first public hearing, applicant TowerCo made its case for the proposed hidden-away Canyon Ranch site as the most ...

The Mobile Report has gained access to an internal memo highlighting what Verizon’s Project 624 may be all about. Instead of ...

The mayor said that the litigation was ongoing. "Please don't let them (Verizon attorneys) bully you into settling," Kelley Badishkanian, a member of the group called Spring Lake Against 5G Towers ...

At the time of writing, Verizon only requires customers to keep the phone locked for 60 days. If this petition goes through, it will put the company on par with AT&T's six-month period.

Telecommunications giant Verizon is ending several internal programs that foster — or simply mention — a diverse workforce, following a federal probe and threats from Federal Communications ...

Verizon on Friday announced that it is ending corporate diversity, equity and inclusion (DEI) goals as it faces a probe by the Trump administration and scrutiny of a proposed acquisition.

Verizon has now made the decision to cut its DEI programs, seemingly in response to FCC chair Brendan Carr’s investigation into its diversity practices.In a letter to the agency obtained by ...