T-Mobile Strikes Deal With OpenAI
T-Mobile US said it would partner with OpenAI to build an artificial-intelligence platform designed to help the telecom company gain and keep customers. The companies said the new platform, called IntentCX,
T-Mobile Partners with OpenAI to Revolutionize Customer Service
T-Mobile has partnered with OpenAI to integrate AI technology into its products and services. This collaboration aims to improve customer service, streamline operations, and develop new AI-powered products.
T-Mobile thinks more AI is just what its customer service needs
T-Mobile is partnering with OpenAI to develop IntentCX, an AI platform aimed at revolutionizing its customer service experience.
T-Mobile embraces AI tech by giving OpenAI customer data
T-Mobile’s motive for the partnership with OpenAI to build IntentCX is to cut down on subscriber loses, the indicator of success for telecom companies. T-Mobile has a relatively low subscriber-churn rate, reporting the best in the industry in an earnings report in July.
T-Mobile's AI Efforts Make 5G Interesting Again
At its recent Capital Markets Day, T-Mobile made an effort at reigniting some excitement around 5G, announcing partnerships with OpenAI and Nvidia for AI technology-based initiatives.
T-Mobile partners with OpenAI for customer service revamp
T-Mobile and OpenAI will build a new customer service system powered by AI agents as part of a multi-year partnership announced on Wednesday. Why it matters: Customer service has emerged as one of the top business uses for generative AI, along with coding and marketing.
T-Mobile teams up with AI to redefine customer service
T-Mobile is making a bold move into AI in 2024, partnering with OpenAI to revolutionize how it handles customer support. With their new system, “IntentCX,” AI will do more than just answer questions—it'll take action.
Greek Reporter13h
T-Mobile and OpenAI Strike a Deal to Create IntentCX
With the aim to incorporate AI, T-Mobile and Open AI have struck a deal and created a new customer service system, IntentCX.
CNET on MSN3d
T-Mobile's New AI Service May Soon Handle Support and Make Account Changes for You
Like most companies in 2024, T-Mobile is jumping onto the AI train. On Wednesday, the carrier announced that it has a new ...
RCR Wireless News1d
‘Much more than chatbots’ — T-Mo US, OpenAI to ‘revolutionize’ customer experience with AI
T-Mobile US and OpenAI are creating an “intent-driven AI-decisioning platform" to 'revolutionize' customer experience.
T-Mobile forecasts adjusted free cash flow up to $19 bln in 2027
Telecom operator T-Mobile said on Wednesday it expects adjusted free cash flow to be between $18 billion to $19 billion in ...
TMCnet3d
T-Mobile and OpenAI Join Forces to Revolutionize the Customer Experience with First-Ever Intent-Driven AI-Decisioning Platform
"T-Mobile deeply understands how to delight customers, and is driven to deliver better, more personalized solutions," said OpenAI CEO Sam Altman. "We're thrilled to partner with them to build faster, ...
Wall Street Journal3d
T-Mobile Strikes Deal With OpenAI
When Sam Altman co-founded OpenAI in 2015, the AI industry was niche ... will harvest data on customer interactions from the millions of T-Mobile subscribers who use its T-Life app.
T-Mobile projects Ebitda to reach $39 billion by 2027, aided by Nvidia and OpenAI partnerships
Mobile, which hit an all-time this week, fell as much as 2.8% to $197.05 after the forecast, suggesting the outlook may have ...
T-Mobile US (NasdaqGS:TMUS) Unveils T-Priority for First Responders and Partners with OpenAI for IntentCX
T-Mobile US (NasdaqGS:TMUS) is currently experiencing a mix of significant growth and notable challenges. Recent developments ...